fb7 Privacy Policy — How We Handle Your Personal Data

1. What Data We Collect

When you register and use fb7, we collect certain personal data in order to operate the platform, verify your identity, process payments, and comply with our legal obligations. We only collect data that is genuinely necessary for these purposes. Below is a breakdown of the types of data we collect and why.

We do not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health data unless it is directly relevant to a responsible gaming assessment and you have provided it voluntarily.

2. How We Use Your Data

fb7 uses your personal data for specific, legitimate purposes. We do not use your data in ways that are incompatible with the reasons it was collected. The main ways we use your data are:

• Account management: Creating and maintaining your fb7 account, verifying your identity, and managing your preferences.
• Payment processing: Handling deposits and withdrawals via bKash, Nagad, and Rocket securely and accurately .
• Fraud prevention: Monitoring transactions and gameplay patterns to detect and prevent fraudulent activity, money laundering, and abuse of bonuses.
• Legal compliance: Meeting our obligations under applicable laws, including identity verification requirements and record-keeping obligations.
• Customer support: Responding to your queries, resolving disputes, and improving the quality of our support service.
• Responsible gaming: Monitoring gameplay patterns to identify signs of problem gambling and providing appropriate interventions or support tools.
• Platform improvement: Analysing usage data to understand how players use fb7 and to improve the platform's features, performance, and user experience.
• Marketing communications: Sending you information about promotions, bonuses, and new games — but only if you have opted in to receive such communications. You can opt out at any time.

3. Data Sharing & Third Parties

fb7 does not sell your personal data to third parties. However, in order to operate the platform effectively, we do share certain data with trusted third-party service providers who assist us in delivering our services. All third parties we work with are required to handle your data securely and in accordance with applicable privacy standards.

The categories of third parties we may share your data with include:

• Payment processors: bKash, Nagad, and Rocket receive the payment account details necessary to process your deposits and withdrawals. They operate under their own privacy policies and security standards.
• Identity verification providers: We may use third-party services to verify your identity documents when required. These providers are bound by strict confidentiality obligations.
• IT and hosting providers: Our platform infrastructure is supported by third-party hosting and technology providers. These providers have access only to the data necessary to perform their technical functions.
• Fraud prevention services: We may share technical data such as IP addresses and device identifiers with fraud detection services to protect the platform and its players.
• Legal and regulatory authorities: We may be required by law to disclose certain data to regulatory bodies, law enforcement agencies, or courts. We will only do so when legally obligated and will inform you where permitted by law.

4. Cookies & Tracking

fb7 uses cookies and similar tracking technologies to operate the platform, remember your preferences, and understand how players use our site. A cookie is a small text file stored on your device when you visit a website. Cookies do not contain your personal information directly, but they can be used to identify your browser or device.

We use the following types of cookies on fb7:

• Essential cookies: These are required for the platform to function. They manage your login session, keep you logged in between pages, and ensure the platform operates correctly. You cannot opt out of essential cookies without affecting platform functionality.
• Functional cookies: These remember your preferences, such as your preferred language or display settings, so you don't have to set them every time you visit.
• Analytics cookies: These help us understand how players navigate fb7 — which pages are visited most, where players spend time, and where they encounter issues. This data is used in aggregate and does not identify individual players.
• Security cookies: These help us detect and prevent fraudulent activity, including identifying unusual login patterns or suspicious transactions.

You can manage cookie preferences through your browser settings. Most browsers allow you to block or delete cookies. However, blocking essential cookies will affect your ability to use fb7 normally, including logging in and accessing your account.

5. How We Protect Your Data

fb7 takes data security seriously. We have implemented a range of technical and organisational measures to protect your personal data against unauthorised access, loss, alteration, or disclosure. These measures include:

• All data transmitted between your device and fb7 servers is encrypted using SSL/TLS protocols.
• Personal data stored on our servers is encrypted at rest using AES-256 encryption.
• Access to personal data is restricted to authorised fb7 personnel on a need-to-know basis. All access is logged and regularly audited.
• Our systems are monitored continuously for suspicious activity, intrusion attempts, and security vulnerabilities.
• We conduct regular security assessments and penetration testing to identify and address potential weaknesses in our infrastructure.
• Staff who handle personal data receive regular training on data protection and security best practices.

Despite these measures, no online platform can guarantee absolute security. If you suspect that your fb7 account has been compromised, contact our support team immediately via live chat so we can take action to secure your account.

6. Data Retention

fb7 retains your personal data only for as long as it is necessary for the purposes for which it was collected, or as required by applicable law. We do not keep data indefinitely. The following retention periods apply:

When data reaches the end of its retention period, it is securely deleted or anonymised so that it can no longer be linked to you as an individual. Anonymised data may be retained for longer periods for statistical and analytical purposes.

7. Your Privacy Rights

As a player on fb7, you have rights over your personal data. We respect these rights and will respond to any request you make promptly. Your rights include:

• Right to access: You can request a copy of the personal data fb7 holds about you at any time. We will provide this within a reasonable timeframe.
• Right to correction: If any of the personal data we hold about you is inaccurate or incomplete, you have the right to request that we correct it.
• Right to deletion: You can request that fb7 delete your personal data. We will comply where we are not legally required to retain it. Note that some data must be kept for legal and regulatory compliance purposes.
• Right to restrict processing: In certain circumstances, you can ask fb7 to restrict how we use your data while a dispute or query is being resolved.
• Right to object to marketing: You can opt out of receiving marketing communications from fb7 at any time by contacting support or using the unsubscribe link in any marketing email.
• Right to data portability: You can request that we provide your personal data in a structured, commonly used format so you can transfer it to another service if you wish.

To exercise any of these rights, contact our support team via live chat or email at [email protected]. We will verify your identity before processing any data request to ensure your data is not disclosed to an unauthorised person.

8. Children & Minors

fb7 is strictly an 18+ platform. We do not knowingly collect personal data from anyone under the age of 18. Our registration process includes age verification steps to prevent minors from creating accounts. If we discover that personal data has been collected from a person under 18, we will delete that data immediately and close the associated account.

If you are a parent or guardian and believe that a minor has registered on fb7 using false information, please contact us immediately at [email protected] with details. We will investigate and take appropriate action as quickly as possible.

9. Changes to This Policy

fb7 may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, we will update the "last updated" date at the top of this page. For significant changes that materially affect how we use your personal data, we will notify registered players via email or an in-platform notification before the changes take effect.

We encourage you to review this Privacy Policy periodically to stay informed about how fb7 protects your data. Continued use of the platform after an updated policy has been published constitutes your acceptance of the revised terms. If you do not agree with any changes, you should stop using fb7 and contact support to close your account.

10. Contact Us

If you have any questions about this Privacy Policy, want to exercise your data rights, or have a concern about how fb7 handles your personal data, please get in touch with us. Our support team is available 24 hours a day, 7 days a week, and includes Bangla-speaking agents who can assist you in your preferred language.

• Live chat: Available 24/7 directly on the fb7 platform — the fastest way to reach us.
• Email: [email protected] — for formal data requests and privacy concerns.
• Response time: We aim to respond to all privacy-related requests within 48 hours.

When contacting us about a data request, please include your registered username and a clear description of your request. We will verify your identity before processing any request to protect your data from unauthorised access.